Public Dashboard

Street Light Complaint Management System · Solapur Municipal Corporation
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1378
Total Complaints
677
Pending
498
In Progress
701
Resolved / Closed
0
Past SLA (48h)
3
Closed
Zone-wise Summary
# Division / Zone Total Completed Pending Past SLA
1 Division 1 - Zone 1 19 4 15 0
2 Division 2 - Zone 2 34 7 27 0
3 Division 3 - Zone 3 58 7 51 0
4 Division 4 - Zone 4 844 481 363 0
5 Division 5 - Zone 5 331 165 166 0
6 Division 6 - Zone 6 28 3 25 0
7 Division 7 - Zone 7 49 30 19 0
8 Division 8 - Zone 8 15 4 11 0
SLA Target

Complaints are expected to be resolved within 48 hours of registration.

Average Resolution
8.3 days
For resolved/closed complaints
Last 7 Days
24
New complaints registered
How the Process Works
Register
Assign (JE)
Work (Contractor / Wireman)
Verify (JE)
Close

Citizen files complaint → Division assigns to JE → Contractor/Wireman carries out work → JE verifies → Complaint closed.