Public Dashboard

Street Light Complaint Management System · Solapur Municipal Corporation
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1398
Total Complaints
688
Pending
509
In Progress
710
Resolved / Closed
0
Past SLA (48h)
3
Closed
Zone-wise Summary
# Division / Zone Total Completed Pending Past SLA
1 Division 1 - Zone 1 19 4 15 0
2 Division 2 - Zone 2 35 7 28 0
3 Division 3 - Zone 3 59 7 52 0
4 Division 4 - Zone 4 851 481 370 0
5 Division 5 - Zone 5 335 165 170 0
6 Division 6 - Zone 6 34 12 22 0
7 Division 7 - Zone 7 49 30 19 0
8 Division 8 - Zone 8 16 4 12 0
SLA Target

Complaints are expected to be resolved within 48 hours of registration.

Average Resolution
8.3 days
For resolved/closed complaints
Last 7 Days
0
New complaints registered
How the Process Works
Register
Assign (JE)
Work (Contractor / Wireman)
Verify (JE)
Close

Citizen files complaint → Division assigns to JE → Contractor/Wireman carries out work → JE verifies → Complaint closed.